Category: Business Development
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Types of Users in SaaS and B2B Software
In the last video, I talked about the Product Life Cycle. That life cycle lives and dies by the Technology Adoption Life Cycle. However, the Technology Adoption Life Cycle also describes the types of users you’ll sell high-tech products to. Before I get into the types of users, we should talk about products. I know!…
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Product Management ToolKit (WIP)
Often I am asked what tools do you used as a product manager? This is a toolkit I complied for my portfolio and one that I will always keep up to date. However, I realize every industry uses different tools and frameworks. Examples include Software Development Lifecycle, SCRUM, and Sprint Planning. Others are Release planning,…
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Writing Users Stories
How are User stories developed? Well Product Owners (POs) write the Epic and userstory for the team. However, improving the userstory overtime is what I mean by developing a userstory. Userstory development can be challenging journey but one that should be marked by experts and simplicity hopefully. The initial idea for a feature is not…
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Lessons on Innovation from Nintendo
What is Nintendo’s Moat? Nintendo’s Innovative Strategy Nintendo has existed for over 135 years. It started as a playing card manufacturer of Hanafuda, founded by Fusajiro Yamauchi. [4] Today, in 2024, Nintendo’s market cap is 72 billion USD in the video game software and hardware console market. [5] One common highlight noted by many observers…
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How to set up a LLC? How to create a lean start-up?
Step 1. Do not file it yourself. This goes against conventional advice, but a majority of a first time business owners don’t know anything about the legal structure or fees associated with the business, its because its so complicated for the average person to participate in the economy it’s why you don’t see more small…
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Title 21 CFR Part 11 Translated for Software Developers.
Title 21 CFR Part 11, issued by the FDA, mandates standards for electronic records and signatures in regulated industries. Key points for software developers include ensuring data integrity and security, validating system performance, maintaining detailed audit trails, and enforcing stringent user access controls. Compliance ensures electronic records are as reliable and legally binding as paper…
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Customers asking for refunds against terms? What to do?
A small business owner faces a refund request despite a no-refund policy. The customer cites illness and financial strain. Options include adhering to the policy while offering alternatives, granting a refund to preserve reputation, raising prices, or setting aside funds for refunds. Each choice carries its own implications for business sustainability.
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What makes a successful B2B software product? User Centric Design
As a small B2B software product manager, I acknowledge my bias – I firmly believe that User Experience (UX) or user-centric designs are the cornerstone of a thriving business. Why does this matter so immensely? Well, it’s simple: it pays the bills and retains customers. A business that overlooks UX or non-user-centric approaches might only…
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How to start a business (for the U.S.)
Before you start a business, I hope you’ve completed some of the tasks listed below. If you’re going off on a tangent with “I’ve put all my money into this, I’m going for it, it’s my dream,” you could lose a ton of money. There needs to be some sort of evidence that this can…
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My Framework for Product Development & Design
1st Step – Interview Your Target Customers Interview customers and don’t ask leading questions Takes notes on your interviews Identify a pattern between the notes and customers you spoke to. Compile notes in a report I call Customer Development Information. When you interview Don’t ask leading questions “Don’t you think Excel is terrible?” People often…